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Privacy Policy

​# Privacy Policy

**Last updated: May 20, 2026**

This Privacy Policy describes how **Neighbourly Games** ("we", "us", or "our") collects, uses, and shares information in connection with your use of our mobile application **Hamster Tower Tussle Wars** ("the App"). By using the App, you agree to the practices described in this policy.

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## 1. Who We Are

**Neighbourly Games**
Email: info@neighbourlygames.com
Country: Sweden

We are the data controller (or equivalent under applicable law) responsible for your personal data.

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## 2. Information We Collect

We do not directly collect personal information from you. However, our App integrates third-party services that may automatically collect the following types of data:

- **Device Information:** Device model, operating system and version, screen resolution, language settings
- **Identifiers:** Advertising ID (IDFA/GAID), anonymous unique identifiers
- **Network Information:** IP address (which may indicate approximate location), connection type
- **Usage Data:** App interactions, session duration, feature usage, in-app events
- **Crash Data:** Crash logs, stack traces, device state at time of crash

We do **not** collect names, email addresses, phone numbers, precise location, photos, contacts, or any other directly identifying personal information.

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## 3. Third-Party Services

Our App uses the following third-party services, each with their own privacy policies:

| Service | Purpose | Provider | Privacy Policy |
|---------|---------|----------|---------------|
| Google AdMob | Advertising | Google LLC | [policies.google.com/privacy](https://policies.google.com/privacy) |
| Google Firebase Analytics | Usage analytics | Google LLC | [firebase.google.com/support/privacy](https://firebase.google.com/support/privacy) |
| Google Firebase Crashlytics | Crash reporting | Google LLC | [firebase.google.com/support/privacy](https://firebase.google.com/support/privacy) |

These services may use cookies, device identifiers, and similar technologies. Please refer to their respective policies for details on their data practices.

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## 4. Purpose and Legal Basis for Processing

We process data for the following purposes:

| Purpose | Legal Basis (GDPR) | Applicable Everywhere |
|---------|--------------------|-----------------------|
| Displaying advertisements | Consent | Yes |
| Personalizing ads | Consent | Yes |
| Analyzing app usage and performance | Legitimate interest | Yes |
| Detecting and fixing crashes | Legitimate interest | Yes |
| Complying with legal obligations | Legal obligation | Yes |

Where we rely on consent, you may withdraw it at any time (see Section 7).

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## 5. International Data Transfers

Third-party services may process your data in countries other than your own, including the United States. When data is transferred outside your jurisdiction, it is protected by:

- **EU/EEA:** Standard Contractual Clauses (SCCs) approved by the European Commission
- **UK:** International Data Transfer Agreement (IDTA) or UK Addendum to SCCs
- **Brazil:** Standard contractual clauses per LGPD
- **Other regions:** Contractual safeguards ensuring an adequate level of data protection

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## 6. Data Retention

We do not store personal data on our own servers. Data collected by third-party services is retained in accordance with their respective retention policies. Analytics data is typically retained for up to 14 months. Crash data is typically retained for 90 days.

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## 7. Your Rights

Regardless of where you live, we respect your right to control your data. Depending on your jurisdiction, you may have the following rights:

### All Users
- Opt out of personalized advertising
- Request information about data processing
- Lodge a complaint with us

### EU/EEA and UK (GDPR / UK GDPR)
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority

### United States
**California (CCPA/CPRA):**
- Right to know what personal information is collected, used, and shared
- Right to delete personal information
- Right to opt out of the sale or sharing of personal information
- Right to non-discrimination
- Right to correct inaccurate information
- Right to limit use of sensitive personal information

**We do not sell or share your personal information** as defined under the CCPA/CPRA.

**Other US States (Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, etc.):**
Similar rights apply under respective state privacy laws. Contact us to exercise your rights.

### Brazil (LGPD)
- Right to confirmation of processing
- Right to access
- Right to correction
- Right to anonymization, blocking, or deletion
- Right to data portability
- Right to information about sharing
- Right to withdraw consent

### Canada (PIPEDA)
- Right to access your data
- Right to challenge accuracy
- Right to withdraw consent

### Australia (Privacy Act / APPs)
- Right to access
- Right to correction
- Right to complain to the OAIC

### South Africa (POPIA)
- Right to access
- Right to correction
- Right to deletion
- Right to object to processing

### South Korea (PIPA)
- Right to access, correct, delete, and suspend processing

### Japan (APPI)
- Right to request disclosure, correction, and cessation of use

### Other Jurisdictions
If your country has specific privacy legislation not listed above, we will comply with applicable local requirements. Contact us to exercise your rights.

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## 8. How to Exercise Your Rights

**To exercise any of your rights, contact us at:**

Email: info@neighbourlygames.com

We will respond within 30 days (or sooner if required by applicable law).

**To opt out of personalized advertising on your device:**

- **Android:** Settings → Google → Ads → Opt out of Ads Personalization
- **iOS:** Settings → Privacy & Security → Tracking → Disable tracking for the App

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## 9. Children's Privacy

Our App is not directed at children. We do not knowingly collect personal information from:

- Children under **13** (United States – COPPA)
- Children under **16** (EU/EEA – GDPR)
- Children under the minimum age defined by your country's applicable law

If you believe a child has provided personal information through the App, please contact us immediately at info@neighbourlygames.com and we will take steps to delete such information.

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## 10. Security

We take reasonable measures to protect data from unauthorized access, alteration, or destruction. Third-party services we use employ industry-standard security practices, including encryption in transit and at rest.

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## 11. Do Not Track

Some browsers transmit "Do Not Track" (DNT) signals. Our App does not currently respond to DNT signals, but you can opt out of personalized advertising as described in Section 8.

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## 12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of the App after changes constitutes acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically.

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## 13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

**Neighbourly Games**
Email: info@neighbourlygames.com
Country: Sweden

For EU/EEA residents: You also have the right to lodge a complaint with your local Data Protection Authority (DPA). In Sweden, this is **Integritetsskyddsmyndigheten (IMY)** – [www.imy.se](https://www.imy.se).

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